Customer information
Account deletion
You can permanently remove your account data from inside The Wardrobe Lens.Delete from the app
- Sign in to the account you want to remove.
- Open Fit Profile and scroll to Account & privacy.
- Choose Delete my account data.
- Type DELETE and confirm permanent deletion.
This protects against deletion requests from someone who does not control the account.
What is removed
- Wardrobe records and private garment photographs
- Fit Profile, optional body photograph and measurements
- Saved outfits, try-on renders and rated-outfit history
- Personal preference signals and product feedback
- Subscription-linking records and production activity records, when enabled
Files that cannot be removed immediately remain in a private cleanup queue and are retried; they are not restored to the account.
What may remain
Security, legal, tax or transaction evidence may need separate retention where law requires it. De-identified aggregate measures may remain only where they can no longer identify the account. The final public policy will state any confirmed mandatory exceptions before launch.
Cannot sign in?
During private testing, use the invitation or testing channel that gave you access and request account-data deletion. Do not send passwords, tokens, OAuth codes or photographs. A dedicated verified contact route remains required before App Store submission.